Yora Settlements

Frequently Asked Questions

Frequently asked questions

Yora charges 0.5% on the value of each trade. Yora also charges withdrawal fees that are on a per-currency basis and can be found within the Yora App under the Balances section. Yora does not charge support, administration or account-keeping fees.
Your identity documents are stored on Yora's systems until they are viewed and verified by member of staff. After verification, whether or not the identity verification was successful, your documents are then encrypted and archived into long-term, secure, deep storage.
Click here or go to app.yora.tech and click the "Forgot Password" link at the bottom of the form.
All withdrawals (no matter the currency) are committed at the end of the day outside business hours. This is to improve the security of the platform, allowing you to stop an unauthorised withdrawal before it is committed. This feature also greatly improves the security behind storing the cryptocurrency used on Yora.
When depositing AUD using a direct deposit, it can take up to 3 business days for it to be committed. Your deposit will not appear if you do not provide your deposit code in the description of the payment and you must contact us if you have forgotten to do so.